Frequently Asked Questions

Everything you need to know about my local photo scanning process.

Do I need to sort my photos before dropping them off?

Not at all! I handle the sorting and orientation for you. You just simply drop off your box with the photos as-is.

What formats and sizes do you scan?

I currently scan standard physical prints (3x5, 4x6, 5x7, and 8x10) as well as polaroids. At this time, I am unable to process film strips, negatives, slides, or oversized photos larger than 8x10.

How do I receive my digital files?

Once your photos are digitized, I will send you a secure Google Drive link where you can download your high-resolution images. The link will remain active for 15 days.

Do I have to mail my photos?

No, I am a local business based in Alexandria, VA. I require you to drop off and pick up your photos locally, ensuring they never get lost in the mail.

What equipment do you use to scan the photos?

I use an enterprise-grade Epson scanner. It features gentle handling mechanisms specifically designed to protect your delicate originals while capturing every detail in high resolution.

How and when do I pay?

Since I am a single-person business, I currently accept payment via Venmo or Zelle. You only pay after your digitized photos have been delivered to you.